Refund Policy

Last updated: February 19, 2026

At The Wall Corporation SA, we take pride in delivering high-quality wall finishing services tailored to each client's specifications. Due to the custom and labor-intensive nature of our work, all sales are final and we do not offer refunds.

No Refunds

Once a project has been confirmed and/or work has commenced, payments made to The Wall Corporation SA are non-refundable. This includes, but is not limited to:

• Deposits
• Progress payments
• Final payments
• Materials ordered specifically for a project

Project Approval

Clients are responsible for reviewing and approving all:

• Quotations
• Colours
• Finishes
• Samples (where provided)
• Project specifications

Approval of the quotations or commencement of work constitutes acceptance of all these terms.

Defects or Workmanship Concerns

While refunds are not provided, The Wall Corporation SA is committed to quality workmanship. If you believe there is a defect directly related to our workmanship, you must notify us in writing within 3-5 business days of project completion, including visual imaging.

Where a legitimate workmanship issue is verified, we reserve the right, at our sole discretion, to:

• Inspect the work
• Repair or touch up the affected area
• Provide an appropriate solution consistent with industry standards

Cancellations

If a project is cancelled after confirmation but before work begins, any deposit paid will remain non-refundable to cover administrative time, scheduling, and material procurement.

Contact Us

If you have any questions regarding this Refund Policy, please contact:

The Wall Corporation SA

• Email: thewallcosa@gmail.com
• Phone: 079 565 7854
• Location: Durbanville, Cape Town, South Africa